by ProcureAdvisor | Mar 29, 2018 | Uncategorized
Forrester Research recently published an article* stating that “we are at a tipping point for customer service operations.” Today’s customers crave quality interactions and a personalized experience. They also value the expediency of self-service: for the third year...
by ProcureAdvisor | Mar 17, 2018 | Uncategorized
By driving efficiency, productivity and cost savings, Unified Communications as a Service (UCaaS) provides businesses with a competitive advantage in their marketplace. It offers flexible, scalable communications tools in a cloud-based package. The “as-a-service”...
