Latest from our Blog

Procure Advisor CCaaS

Procure Advisor CCaaS

Are your call center operations for tech support, customer service, or inside sales consistently out of compliance, consuming considerable resources, or yielding less than desirable results? We hear these common complaints about internal call center functions all the...

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2018 Cost of a Data Breach Study

2018 Cost of a Data Breach Study

With each new headline making data breach companies are growing more and more concerned about cybersecurity and how best to keep their names out of the news. Is keeping your organizations name out of the headlines by securing customer data a top concern for you?...

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Three Public Cloud Trends to Watch

Three Public Cloud Trends to Watch

Three Public Cloud Trends to Watch according to the public cloud experts at our partner Rackspace. This short piece includes some great insights on how the performance gap between today’s hyperscale clouds is rapidly shrinking. It also has one of the best explanations...

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Key Security Considerations

Key Security Considerations

The 5 key considerations that you should discuss before developing your security strategy are captured in this latest SADA Systems report. Just as the cloud provides a different way of managing technology resources and operating your business, the security posture...

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Forrester Top Customer Service Trends For 2018

Forrester Top Customer Service Trends For 2018

Forrester Research recently published an article* stating that “we are at a tipping point for customer service operations.” Today’s customers crave quality interactions and a personalized experience. They also value the expediency of self-service: for the third year...

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Cloud Based Unified Communications

Cloud Based Unified Communications

By driving efficiency, productivity and cost savings, Unified Communications as a Service (UCaaS) provides businesses with a competitive advantage in their marketplace. It offers flexible, scalable communications tools in a cloud-based package. The “as-a-service”...

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IT Leader video

IT Leader video

Here’s a great video illustrating the daily trials and tribulations faced by an IT leader and how working with Procure Advisor can make things easier. As an IT leader leveraging our service you get a single point of contact, agnostic advice and we negotiate on your...

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