Three Public Cloud Trends to Watch

Three Public Cloud Trends to Watch

Three Public Cloud Trends to Watch according to the public cloud experts at our partner Rackspace. This short piece includes some great insights on how the performance gap between today’s hyperscale clouds is rapidly shrinking. It also has one of the best explanations...
Key Security Considerations

Key Security Considerations

The 5 key considerations that you should discuss before developing your security strategy are captured in this latest SADA Systems report. Just as the cloud provides a different way of managing technology resources and operating your business, the security posture...
Forrester Top Customer Service Trends For 2018

Forrester Top Customer Service Trends For 2018

Forrester Research recently published an article* stating that “we are at a tipping point for customer service operations.” Today’s customers crave quality interactions and a personalized experience. They also value the expediency of self-service: for the third year...
Cloud Based Unified Communications

Cloud Based Unified Communications

By driving efficiency, productivity and cost savings, Unified Communications as a Service (UCaaS) provides businesses with a competitive advantage in their marketplace. It offers flexible, scalable communications tools in a cloud-based package. The “as-a-service”...