By driving efficiency, productivity and cost savings, Unified Communications as a Service (UCaaS) provides businesses with a competitive advantage in their marketplace. It offers flexible, scalable communications tools in a cloud-based package. The “as-a-service” model guarantees lower CAPEX investment and reduces the burden on IT and admin staff by eliminating the costly patchwork of communications tools. UCaaS also delivers a seamless user experience and offers efficient communication, collaboration, and mobility even for stratified global enterprises.